Ultramed Privacy Policy

Last updated 13/07/2021 - Approved by Dr Paul Upton

This Privacy Policy only applies to Ultramed’s corporate website (this site). If you are a patient please see the EULA and Privacy Policy for your Ultramed Account governing how your personal health information is processed and stored.

This notice (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Ultramed Limited (“We”, “Us” or “Ultramed”) are committed to protecting and respecting your privacy.

By visiting www.ultramed.co (“our site”) you are accepting and consenting to the practices described in this policy.

Controllers of personal information

Any personal information provided to or gathered by Ultramed through the website and other marketing channels is processed and controlled by Ultramed Limited, Tremough Innovation Centre, Penryn, Cornwall, TR10 9TA. Our nominated representative for the purpose of UK law is Dr Paul Upton.

Information we may collect from you

We want to process as little personal information as possible when you use our website. That's why we've chosen privacy-friendly analytics for our website analytics, which doesn't use cookies and complies with the GDPR. Using this privacy-friendly website analytics software, your IP address is only briefly processed, and we (running this website) have no way of identifying you. Your personal information is de-identified.

The purpose of us using this software is to understand our website traffic in the most privacy-friendly way possible so that we can continually improve our website and business. The lawful basis as per the GDPR is "f); where our legitimate interests are to improve our website and business continually." As per the explanation, no personal data is stored over time.

If you decide to register with us and use one of our software products (the “Service”); you will be asked to provide certain information about yourself including your name, contact details (including a phone number and an email address), job title and the organisation you work for/with. By submitting your personal information, you consent to the collection, use and transfer of your information in accordance with the terms of this privacy policy.

Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Our site only uses cookies essential for the functioning of our website. We do not use cookies for tracking or analytics as mentioned above.

Cookies used:

How information about you is used

Information given to us.

We will use this information:

  • For the purpose of dealing with your enquiry

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

  • To provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about;

  • To notify you about changes to our service;

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you.

We will use this information:

  • To administer our Service and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • To improve our Service to ensure that content is presented in the most effective manner for you and for your computer;

  • To allow you to participate in interactive features of our Service, when you choose to do so;

  • As part of our efforts to keep our Service safe and secure.

Disclosure of your information

We may make your personal information available to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. This means that Ultramed may transfer records if our services are transferred or if we take on other companies, those companies will be considered part of the access group. We may transfer our rights and obligations under this policy to another organisation, but this will not affect your rights or our obligations under this policy.

We may share your information selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with [them or] you.

  • We may disclose your personal information to third-parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply of services and other agreements; or to protect the rights, property, or safety of Ultramed Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). This is due to our hosting site (‘Squarespace’) being outside of this area. We always ensure your data is only transferred in full accordance with UK data protection laws. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

All your personal data is stored on Ultramed secure servers or on secure servers operated by a third-party. Any transfer is encrypted using SSL technology.

Your rights

Our site may, from time to time, contain links to and from websites of our partner networks, affiliates and/or third-party references. If you follow a link to any of these websites, please note that these websites have their own Privacy Policies/Notices. Please check those Policies/Notices before you submit any personal data to those websites.

Access to Information (Freedom of Information Act 2000, the “Act”)

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with UK law.

Changes to our Privacy Policy

We reserve the right to change this policy at any time and any amended policy will be posted on our website.

Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to info@ultramed.co.